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³Ô¹Ï¹ÙÍø Online administers the Canvas Learning Management System (LMS), and provides level 2 (L2) support. ³Ô¹Ï¹ÙÍø Online maintains the feed from Banner to Canvas that creates courses, assigns faculty roles, and enrolls students. Grades are sent back to Banner using the ‘Input Final Grades’ feature. If you are having issues with Banner and Canvas not matching, please contact us at LMSadmin@weber.edu.

Your Canvas courses will be available the day before the official start of the semester, provided that the course is already published. For more information, visit the Canvas Course Access FAQ page.

Display names are pulled directly from our Student Information System (Banner), which is managed by the Registrar's office. For name changes, review this info page and please reach out to the Registrar.

The Canvas grade book is only accurate if the entered scores are complete and current. If your professor has not yet entered grades for your completed or missing assignments, exams, or any other course requirements, Canvas will not apply these scores to your overall grade. You can see a more accurate estimate of your current grade by using the . Please contact your professor if you have questions about your grades.

Visit the for tutorials.
Sign up for our self-paced Canvas training.
Please see our Canvas Use Guidelines.

The instructional designers at ³Ô¹Ï¹ÙÍø Online are learning experts that can help faculty understand how to best accomplish the goals and objectives of their courses. They are especially aware of the capabilities of Canvas and have knowledge of other ³Ô¹Ï¹ÙÍø approved tools.

All academic (CRN-based) courses are given a space in Canvas to deliver course materials in an online format. If you don’t see your course in Canvas, check your Faculty Dashboard in the eWeber portal to make sure you were assigned as the instructor.

Contact your college admin assistant or department admin specialist to be added as an instructor to a course in Banner.

Contact LMSadmin@weber.edu if you are assigned as the instructor in Banner, but don’t see the course in Canvas.

Review the Schedule Deadlines for the Registrar’s scheduling dates and deadlines. Canvas courses only start populating after the deadline for departments to finalize their schedules:

• For Summer & Fall Semester - March
• For Spring Semester - October

By default, your Canvas course will be available to students the day before the official start of the semester, provided that the course is already Published. e.g. If the course is scheduled to start on January 11th, the Canvas course start date will be set as January 10th.

The two primary roles in Canvas are Teacher and Student, which are assigned automatically during course enrollment. In addition to these, Canvas offers a variety of roles with different access levels. We've also created custom roles to better fit specific needs. To learn more, visit our Canvas Course User Roles page for a general breakdown of the different roles available.

Auditing, with Instructor permission, allows students to attend a class without earning a grade or credit, without affecting their GPA. The student should complete and submit the Audit Form, available at /registration/credit-audit.html to registration@weber.edu.

Canvas receives updates automatically from Banner. When the Registrar approves the audit status in Banner, the student will be enrolled in the Canvas course. Class Status can be changed until the audit deadline. If the student does not appear in the People tab in your course, please reach out to ³Ô¹Ï¹ÙÍø Online Support.

No. Canvas course dates must strictly align with the official semester schedule in Banner to comply with Financial Aid regulations. Because Canvas syncs directly with Banner, these dates are fixed and cannot be extended for individual courses.

• Alternative: If you need to communicate with your students before the semester begins, use the "Course Spreadsheets" app in your eWeber portal to email your entire class at once.
• Please speak with the Registrar’s office for altering course dates outside of the official Term dates.

No. Canvas course dates must strictly align with the official semester schedule in Banner to comply with Financial Aid regulations. Because Canvas syncs directly with Banner, these dates are fixed and cannot be extended for individual courses.

• Alternative: If a student needs to submit work after the term ends, they should email the assignment directly to you. You can then update their grade in the gradebook, or by using the grade change process if grades have already been finalized.
• Incomplete: You can grant the student an Incomplete (I) grade if they formally qualify for additional time to submit assignments, see our step-by-step guide on Setting up an Incomplete Section in Canvas.
• For more details, please review the Registrar's guidance on Course End Dates in our Canvas Use Guidelines.

Please email LMSsupport@weber.edu or call us at 801-626-6188.

Access the unpublished course you would like to publish in Canvas.
In the course sidebar, click the Publish button at the top right of the Home page.

The accessibility requirements come from the Department of Justice (DOJ) and are enforced through Northwest Commission on Colleges and Universities (NWCCU) accreditation standards. The DOJ requires that all state and federally funded materials meet WCAG 2.1 Level AA (Web Content Accessibility Guidelines) to ensure equal access for all users.

To help measure compliance, Anthology Ally checks uploaded files (such as PDFs, images, Word documents, and PowerPoints) and course content created within Canvas. Ally uses WCAG 2.1 Level AA and U.S. Section 508 standards.

• The DOJ Deadline: Institutions must be 100% compliant by April 26, 2026. While full compliance may not always be attainable, ³Ô¹Ï¹ÙÍø must demonstrate a good-faith effort toward reaching that goal.
• Accreditation: NWCCU accreditors may use its own processes to determine compliance.
• Tools: Ally is the tool provided by ³Ô¹Ï¹ÙÍø and the UEN consortium to help ³Ô¹Ï¹ÙÍø measure compliance in Canvas.

Canvas course shells are provided for every ³Ô¹Ï¹ÙÍø course, and about 93% of all academic courses (regardless of modality) use Canvas to deliver content.

• For online courses, Canvas is the only approved system for securely providing digital course materials.
• For face-to-face courses, faculty may choose not to use Canvas. In this case:
  • Students will need clear instructions on how to manage hard-copy course materials.
  • Graded assignments and assessments still need to be retained by the instructor for a certain period of time (check with the Registrar's office for policy details).
  • Faculty may need to coordinate with Disability Services to ensure accessibility, such as requesting technology that supports in-class videos or converting hard-copy materials to speech.

If you can see content but your students cannot, it is generally because something is not published. Look to the right of the page/assignment/quiz/etc. And make sure the red or grey unpublished icon ðŸš« is replaced with a green check mark ✅.

You can suggest an idea to Instructure, the company that creates Canvas, via this . Note that many feature requests require community backing, or they may not be considered.

Click ‘Help’ in the Canvas global navigation bar to view the available support options:

• Search the Canvas guides
• Open a Support Ticket
• Chat with a Instructure representative
• Reach out to ³Ô¹Ï¹ÙÍø Online Support

Fill out this with as much information as possible. If the tool has never been used it must be vetted by various stakeholders across campus to ensure data security, accessibility, FERPA compliance etc.

For NEW integrations, deadlines for each semester are ~6 weeks before the start of the semester.

If the requested integration is listed in the "App" tab in Canvas, has been used in previous courses, or has already been partially vetted, your request may be fast-tracked. Please have these requests submitted no later than 2 weeks from the start of the semester you wish to use the app for.

Any requests received after either of these deadlines are not guaranteed to be integrated before the start of the semester you are requesting them for. 

Please note: Filling out this form does not guarantee the requested app will be integrated with Canvas